Privacy Policy

1. Introduction

This privacy policy aims to inform users of the NeoSystem application and the website https://www.neosystem.app
 about the collection, use, and protection of their personal data.

 

2. Data Controller

The data controller is:

Albert Neo
Address: 37 rue du Parc, 92140 Clamart, France
Email: support@neosystem.app

 

3. Data Collected

The data collected may include:

Data provided by the user

  • Gender (required)
  • First name (optional)
  • Last name (optional)
  • Email address (optional)

Data collected automatically

  • IP address
  • Browsing data
  • Application usage data
  • Statistics (conversion rate, usage, A/B testing)

 

4. Purpose of Data Processing

Data is collected for the following purposes:

  • Providing and improving the service
  • Personalizing the user experience
  • Analyzing application usage
  • Optimizing performance (A/B testing)
  • Ensuring service security

 

5. Third-Party Services Used

Data may be processed through the following services:

  • Firebase (hosting and database)
  • Google Analytics (traffic analysis)
  • Apple (authentication and payment)
  • Google (authentication and payment)

These services may be located outside the European Union.

 

6. Advertisements

The NeoSystem application may display advertisements through third-party services, including Google AdMob.

Advertisements are displayed:

  • in the free version of the application
  • in certain paid versions that include partial features

Users with a specific premium subscription may benefit from the complete removal of advertisements.

Ad Personalization

Advertisements may be:

  • personalized (targeted based on user data)
  • or non-personalized

The type of ads displayed depends on:

  • the user’s choices
  • their device’s privacy settings

Even if the user refuses personalization, they will still see ads, which will then be non-personalized.

Data Collected

As part of ad display, certain data may be collected and processed by Google AdMob, such as:

  • advertising identifiers
  • IP address
  • browsing data
  • interactions with advertisements

This data is processed in accordance with Google’s privacy policies.

Third-Party Services

Google AdMob is a service provided by Google LLC.

To learn more about how Google uses data:
https://policies.google.com/technologies/ads

 

7. Data Storage

Data is stored on Firebase’s secure servers.

 

8. Data Retention Period

Personal data is retained:

  • As long as the user account is active
  • Then for a maximum period of 3 years after the last activity, in accordance with CNIL recommendations
  • Data may be deleted at any time upon user request

 

9. User Rights

In accordance with the GDPR, users have the following rights:

  • Right of access
  • Right to rectification
  • Right to deletion
  • Right to restriction of processing
  • Right to object

Users can exercise their rights by contacting: neoo.albrt@gmail.com

 

10. Data Deletion

Users can delete their account and data directly from the application.

Deletion is effective within a reasonable timeframe.

 

11. Security

Technical and organizational measures are implemented to protect data against:

  • unauthorized access
  • loss
  • destruction
  • alteration

 

12. Transfers Outside the European Union

Some services used (Google, Firebase) may involve data transfers outside the EU, particularly to the United States.

These transfers are governed by mechanisms compliant with the GDPR.

 

13. No Commercial Solicitation

No personal data is used for marketing purposes or for sending newsletters.

However, users may receive emails strictly necessary for the proper functioning and use of the service, such as welcome emails, account-related information, or notifications regarding application updates.

 

14. Policy Changes

This policy may be modified at any time.

Users will be informed in the event of significant changes.

 

15. Contact

For any questions regarding this policy:

Email: support@neosystem.app

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