Terms of Use
1. Purpose
These Terms of Use define the terms and conditions for accessing and using the NeoSystem mobile application and the website https://www.neosystem.app
The application provides an organization and productivity tool based on gamification mechanics.
2. Acceptance of the Terms
Use of the application implies full and unconditional acceptance of these Terms of Use.
The user acknowledges having read them and agrees to comply with them.
3. Access Conditions
Access to the application is restricted to individuals aged at least 15 years old.
Use of the service is strictly personal and non-professional.
The user may access the application:
- with or without creating an account
- via email, Google, or Apple authentication
4. User Accounts
The user may create multiple accounts.
They are responsible for the security and use of their accounts.
The publisher reserves the right to:
- suspend an account without prior notice
- permanently delete an account
- in case of violation of these Terms of Use
5. Service Operation
NeoSystem provides a progression system based on gamification mechanics (points, levels, rewards).
These elements:
- have no real financial value
- do not constitute any promise of results
The application is an organization and productivity tool and does not guarantee any outcome:
- personal
- professional
- financial
- or otherwise
6. Premium Subscription
The application offers a free version and a premium version accessible via subscription.
Subscriptions:
- are monthly or annual
- are non-binding (no commitment)
Payments are made through:
- Apple App Store
- Google Play Store
Payment, renewal, and cancellation terms are managed by these platforms.
No refunds are issued after subscription.
7. Service Changes
The publisher reserves the right to:
- modify, add, or remove features at any time
- change subscription pricing
- conduct tests (including A/B testing) that may affect the user experience
8. User-Generated Content
Users may create content (including images, avatars, and quest-related visual elements).
Users agree not to publish content that is:
- illegal
- offensive
- hateful
- violent
- pornographic
By publishing content, the user grants the publisher a non-exclusive, free, worldwide license to use, display, and operate such content within the scope of the service.
It is strictly forbidden to use content from the application to train artificial intelligence systems.
9. Prohibitions
It is strictly forbidden to:
- attempt fraudulent access to the service (hacking)
- compromise system security
- perform reverse engineering
- exploit or misuse the application’s functionality
- cheat within the system (point farming, progression manipulation, etc.)
- use visual content to train artificial intelligence systems (character skins, badges/relics, images, etc.)
10. Liability
The publisher implements the necessary means to ensure the proper functioning of the service.
However, the user acknowledges that:
- the service may be temporarily unavailable
- bugs may occur
- data or progression loss may happen
The publisher cannot be held liable for:
- loss of progression
- malfunctions
- service interruptions
- any direct or indirect damages
11. Termination
Users may delete their account at any time from the application.
The publisher may:
- suspend or delete an account without prior notice in case of violation of the Terms of Use
12. Intellectual Property
All elements of the application (concept, gamification system, content, design, etc.) are protected by intellectual property law.
Any unauthorized reproduction or use is prohibited.
13. Personal Data
Personal data is processed in accordance with the Privacy Policy available on the website.
14. Changes to the Terms
These Terms of Use may be modified at any time.
Users will be informed in case of significant changes.
15. Governing Law
These Terms of Use are governed by French law.
In the event of a dispute, French courts shall have exclusive jurisdiction.
